BEAM Tour Program

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Tours are one and a half hours and are available on Wednesdays between the hours of 11:00 A.M. and 3:00 P.M.
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The San Diego Air & Space Museum is now offering an exciting new program to broaden Museum access to previously underserved segments of our population, including the bedridden, mobility challenged, and the hospitalized. Our new program will allow a Museum visit without the visitor actually coming through the doors. In the past, for those unable to physically travel, there has been no visit option, other than through our website.

Now, the Museum’s new, free program will allow these visitors to come to the Museum through a virtual presence device, known as the BEAM. This technology will allow our visitors to telecommute into our location, where qualified docents will accompany them on a walking-pace tour of our incomparable 100,000 square foot Museum, featuring over 90 full scale aircraft and replicas, as well a number of special exhibits and galleries. The virtual presence device interface is easy and fun to use and can be accessed by anyone.

What differentiates this program from audio tours and other virtual tours is that the technology allows for an independent and interactive experience through a

self-determined path. For example, virtual visitors will be able to interact with an in-house docent as they explore the galleries, seeing the artifacts as clearly as if they were there. Comments and questions from the offsite visitor can be relayed and responded to immediately. Expert explanations will assist in the virtual visitor’s understanding and personal interpretation.

For best results, virtual visitors will need a reliable, low-latency Internet connection capable of 2 Mbps upload and download, a webcam, a microphone and a speaker or headphones. The BEAM user software is available for Windows 7, Windows 8, and Mac OS X 10.7 or higher. Updates are free and automatic, so the visitor will always have the newest features.

This program is generously supported by NBCUniversal Foundation.

San Diego Air & Space Museum

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