Refund Policy

Refunds (General Admission)

The Museum does not issue refunds for tickets that are bought online and not used. Tickets are valid up to a year after online purchase.

Refunds for Canceled Events

The Museum will contact ticket holders in the case of a canceled event and will issue full refunds.

Refunds for Rescheduled Events

The Museum will contact ticket holders with a new date and time for rescheduled events. If a ticket holder cannot attend the rescheduled event, a full refund will be issued.

Use of Tickets

The Museum reserves the right to require photo identification of any person picking up or using tickets at the Museum.

The Museum prohibits resale of tickets. Persons who purchase ticket(s) to the Museum and/or to Museum events other than through the Museum’s ticket office or website should note that the Museum accepts no responsibility for the validity or such tickets.